2025 Tufting Rug Series – Now Available

From Album Covers to Your Design – Let’s Tuft.

FAQs

Here are some frequently asked questions. If you can't find the answer to your question here, please contact our customer service team!

How many times can I record?

Hello, what if I told you that we have no limit on the number of recordings! So, you can record as many times as you want until you are satisfied!

Is the recording clear?

Yes, we use high-definition built-in recording equipment, so you don't have to worry about the sound quality.

How to store the product?

All of our products use batteries. If your product arrives with a 'Battery Saver' tab, it is best not to remove the tab until you are ready to use the product. Our products should not be stored in temperatures exceeding 90 degrees or below freezing. They should also not be stored in very humid conditions nor exposed to excessive moisture. If your product is provided with a charging cable and contains a re-chargeable lithium-ion battery you should follow the same guidelines as above and not leave the battery connected after it has been fully charged

When will my order arrive?

Hello, we usually arrange shipment within 3 days, and it normally takes 7-14 days to reach your area, of course this time depends on many factors, such as weather, customs, country, etc.

How do I become a wholesale partner?

Great, you've found a great business opportunity! Contact us for details